How can we help you?
Have questions? We’re here to help! Below you'll find answers to our most frequently asked questions about our products, ordering process, and policies. Don’t see your question here? Feel free to contact us anytime.
We specialize in custom sublimation gifts like tumblers, chip bags, towels, keychains, wind spinners, badge reels, and more.
You can order through our website’s order form or by messaging us on Facebook or Instagram.
Absolutely! Share your vision, and we’ll bring it to life.
Yes! We work with small businesses, schools, and organizations. Contact us for a bulk quote.
Orders take 5–7 business days to create. Shipping time is additional. Rush orders may be available upon request.
Yes, we ship nationwide across the U.S.!
It’s a process that uses heat and dye to create long-lasting, vibrant designs that won’t peel or fade.
Since all items are personalized, returns or exchanges are not accepted. But if there’s an issue, we’ll work with you to fix it.
We’re not responsible for postal issues, but we’ll help you file a claim or offer a solution.
Message us via social media or email us at creationsbycrystaln@gmail.com.